Web Survey Bibliography
As response rates to surveys continue to decline (Groves, 2006; Link, Mokdad, Kulp, & Hyon, 2006), researchers have examined a number of factors that might increase respondent cooperation (Singer, Hoewyk, Maher, 2000; Bosnjak & Tuten, 2003). For example, there is a growing body of literature discussing optimal call times for telephone household surveys (Weeks et. al., 1987). With the increasing use of web surveys, it is surprising that there is a paucity of literature about how to increase survey response using paradata, such as the timing of when an email and all reminder notifications are sent to respondents. It may be that when an email notification is sent impacts survey completion rates. It may also be important to send many notifications to prompt survey respondents. In order to address this research question, we alternated the day of the week for sending out email notifications and reminders for a recent web survey conducted for the Advanced Technology Program (ATP) at the National Institute of Standards and Technology (NIST).
For this experiment, individuals were allocated into three groups – email correspondence was sent to Group one on Mondays, Group two on Wednesdays, and Group three on Fridays. Each respondent was sent a survey invitation email and all nonrespondents were sent a maximum of three follow-up reminder emails. Researchers will examine the experimental results to determine: 1) whether a single group generated a higher response rate; and 2) whether the groups differed with respect to the number of reminders required to gain cooperation. Preliminary results suggest that Friday mailings produced higher response rates but required more reminders to achieve this level of cooperation.
European survey research associaton conference 2007 (abstract)
Web survey bibliography (4086)
- Experiments on non- response in internet- based research; 2007; Reips, U.-D.
- Using Technology to Improve Data Quality; 2007; Cunningham, J., Pearson, C., Parkhurst, D.
- Mobile Phone Data Collection; 2007; Lavine, S.
- A Study on Technical and Cultural Differences in Survey Methodology Between Japan and the United States...; 2007; Matsumoto, W.
- Effects of Offering Web Questionnaires as an Option in Enterprise Surveys: the Swedish Experience; 2007; Erikson, J., Furubjelke, E.
- Using the Web for Surveys of Medical Providers; 2007; Narayanan, V., Giambo, P., Fry, S., Crafts, J.
- Calibration and Propensity Score Weighting in Web Surveys; 2007; Fabrizi, E., Biffignandi, S.
- Boosting Response Rates: Are There Optimal Times to Email Respondents?; 2007; Bennett-Harper, S., O'Brien, J., Levin, K., Davis, B., Shipp, S., Campbell, S., Sienkiewicz, R.
- Beyond Demographics: Are ‘Webographic’ Questions Useful for Reducing the Selection Bias...; 2007; Schonlau, M., van Soest, A., Kapteyn, A.
- Maximising respondent engagement: The use of rich media; 2007; Reid, J., Morden, M., Perez Echeverria, A.
- Truth in measurement: Comparing Web Based interviewing Techniques; 2007; Couper, M. P., Terhanian, G., Bremer, J., Thomas, R. K.
- How Demographic Characteristics Affect Mode Preference in a Postal/Web Mixed-Mode Survey of Australian...; 2007; Diment, K., Garrett-Jones, S.
- Response rate and completeness of questionnaires: A randomized study of internet versus Paper-and-Pencil...; 2007; Holm- Christensen, K., Hjollund, H. N., Basnov, M., Kongsved, S. M.
- Following Up Nonrespondents to an Online Weight Management Intervention: Randomized Trial Comparing...; 2007; Couper, M. P., Peytchev, A., Strecher, V., Rothert, K., Anderson, K. J.
- First Experiences with Internet Surveying in the German Socio-Economic Panel; 2007; Wagner, G. G., Schupp, J., Schraepler, J.-P., Siegel, N.
- The Impact of Events on Attitudes: Real-time Measurement; 2007; Stoop, I.
- Compare and contrast - Study looks at online vs. offline multicultural research; 2007; Farrar, T., Schwartz, N., Mayor, N., Anthony, D., Faas, T.
- Best practices for online qualitative research; 2007; Stevens, B.
- Mixing Web and Mail Methods in a Survey of Physicians; 2007; Beebe, T. J., Locke, G. R., Davern, M. E., Anderson, K. J., Barnes, S. A.
- Development and Analysis of Joint Internet-Telephone Hunter Surveys; 2007; Lukacs, P. M.
- Reducing Nonresponse by SMS Reminders in Mail Surveys; 2007; Virtanen, V., Sirkiä, T., Jokiranta, V. Sirkia, T.
- The Reporting of Nonresponse Analyses in Survey Research; 2007; Werner, S., Praxedes, M., de Rouvray, C., Kim, H. G.
- Using Text Messages in U.S. Mobile Phone Surveys ; 2007; Steeh, C. G., Buskirk, T. D., Callegaro, M.
- Testing for the survey mode effect on contingent valuation data quality: A case study of web based versus...; 2007; Marta-Pedroso, C., Freitas, H., Domingos, T.
- Dynamic Forms: Online Surveys 2.0 ; 2007; Funke, F., Reips, U.-D.
- Do Tailored Messages of Encouragement Reduce Web Survey Break-offs?; 2007; Sakshaug, J. W., Crawford, S. D., Inkelas, K. K.
- Compensating for low topic interest and long surveys: A field experiment on nonresponse in Web surveys...; 2007; Marcus, B., Bosnjak, M., Lindner, S., Pilischenko, S., Schuetz, A.
- Forced response in online surveys: bias from reactance and an increase in sex-specific dropout; 2007; Stieger, S., Reips, U. -D., Voracek, M.
- The methodology of Internet-based experiments; 2007; Reips, U.-D.
- Sampling Bias in an International Internet Survey of Diversion Programs in the Criminal Justice System...; 2007; Hartford, K., Carey, R., Mendonca, J.
- Drop Downs and Scroll Mice: The Effect of Response Option Format and Input Mechanism Employed on Data...; 2007; Healey, B.
- Internet and written respiratory questionnaires yield equivalent results for adolescents; 2007; Raat, H., Mangunkusumo, R. T., Mohangoo, A. D., Juniper, E. F., Van Der Lei, J.
- Personalized salutation, power of sender and response rates to Web-based surveys; 2007; Joinson, A. N., Reips, U. -D.
- Dutch Online Panel Comparison Study (NOPVO); 2006; R. van Ossenbruggen; T. Vonk; P. Willems
- Migration Watch: an Internet survey to monitor spring migration in Britain and Ireland; 2006; Baillie, S. R., Balmer, D. E., Downie, I. S., Wright, K. H. M.
- Substance use and sexual behaviours of Japanese men who have sex with men: A nationwide internet survey...; 2006; Hidaka, Y., Ichikawa, S., Koyano, J., Urao, M., Yasuo, T., Kimura, H., Kihara, M., Ono-Kihara, M.
- Telephone versus Face-to-Face Interviewing: Mode Effects on Data Quality and Likely Causes. Report...; 2006; Jaeckle, A., Lynn, P., Roberts, C.,
- DADOS-Survey: an open-source application for CHERRIES-compliant Web surveys; 2006; Shah, A., Jacobs, D. O., Martins, H., Harker, M., Menezes, A., Harker, M., McCready, M., Pietrobon,...
- Snowball Sampling ; 2006; Berg, S.
- Introduction nonresponse bias in household surveys ; 2006; Singer, E.
- Essential Steps for Web Surveys: A Guide to Designing, Administering and Utilizing Web Surveys for University...; 2006; Cheskis-Gold, R., Loescher, R., Shepard-Rabadam, E., Carroll, B.
- Don't make me think: a common sense approach to web usability; 2006; Krug, S.
- The use of an Internet-based Ask the Doctor Service involving family physicians: evaluation by a web...; 2006; Umefjord, G., Hamberg, K., Malker, H., Petersson, G.
- A short introduction to usability in online surveys; 2006; Kaczmirek, L.
- Measuring task-specific perceptions of the world wide web ; 2006; Page-Thomas, K.
- Oversurveying: Causes, Consequences, and Cures; 2006; Weiner, S. P., Dalessio, A. T.
- Online Reporting: Real Time, Real Impact, Real Opportunities ; 2006; Barbera, K. M., Young, S.
- Online Surveys: Critical Issues in Using the Web to Conduct Surveys; 2006; Fenlason, K., Suckow-Zimberg, K.
- Getting Action from Organizational Surveys: New Concepts, Technologies, and Applications; 2006; Kraut, A. I.
- Survey Methodology; 2006; Nusser, S. M.